International Journal of Business and Marketing Management
Volume 5 Issue 3 Page 9 - 17. August 2017

Copyright 2017 Discourse Journals

Moderating effects of psychological empowerment on rewards and Performance among tile supervisorsin Southern Malaysia

Sanjeev Janardhanan1, Santhi Raghavan2 and Zakaria Ismail3

COUM Business School, Open University Malaysia School of Business, Bangi, Selangor, Malaysi


This empirical study explores the influence of rewards in the relationship towards improving and enhancing employees’ performance. The study also looks into whether psychological empowerment has any influence on the relationship between rewards and performance. The study encompasses 239 supervisory staff from southern Malaysia’s glazed ceramic tiles companies.Using regression analysis to test the research hypotheses, this study shows that rewards have an influence on employees’ performance but in the presence of psychological empowerment as a moderator, rewards do not improve their performance.

Keywords: rewards, psychological empowerment, employee performance supervisory level staff, ceramic tile industry


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